Project Coordinator.
Remote
The BPA Coordinator is responsible for the end-to-end management of BPA requests, ensuring timely delivery, accuracy, and seamless
communication across internal teams and client stakeholders. This role drives workflow efficiency, maintains reporting integrity, and supports both internal operations and client-facing initiatives to achieve production and revenue goals.
Key Responsibilities
Meetings & Client Engagement
Lead the coordination and execution of internal BPA review meetings with Account Representatives
Orchestrate analyst preparation and participation in client presentations
Facilitate and deliver client-facing presentations of BPA results to stakeholders and executive-level audiences
Communicate with executive presence, effectively addressing complex questions and influencing decision-making
Integrate subject matter experts seamlessly into presentations to support technical discussions
Adapt presentation strategy in real time through strong listening and situational awareness to achieve optimal outcomes
Clearly align client improvement opportunities with company solutions in a constructive, value-driven manner
Workflow Management & Coordination
Manage the intake, review, and assignment of BPA requests to appropriate team members
Monitor workflow progress and maintain the BPA Completion Report to ensure timely delivery
Reconcile backlog and daily activity reports to align with production targets
Serve as the primary liaison between BPA requesters, Account Representatives, and analysts
Quality Assurance & Distribution
Audit completed BPAs for accuracy, completeness, and adherence to established standards
Ensure timely and accurate distribution of finalized BPAs to internal stakeholders
Reporting & Documentation
Maintain accurate and up-to-date BPA activity records within Salesforce
Track, analyze, and report weekly production metrics, including completions, internal reviews, and client presentations
Prospecting & Follow-Up
Identify, prioritize, and assign BPA opportunities to support prospecting initiatives
Ensure consistent and timely follow-up on all prospecting and Account Representative driven requests
Performance & Results
Align daily BPA production and presentation activity with monthly targets supporting a (USD)6,000,000 annual new revenue goal
Monitor performance against production and revenue objectives, ensuring accountability and continuous progress
Drive timely follow-up and completion of all assigned BPA opportunities to maximize conversion and client impact
Skills:
Required Job Skills & Qualifications
Minimum 5 years of experience in one or more dealership operational areas, including a minimum of 2 years at a management
level (Sales/F&I, Accounting, Parts, or Service).
Strong understanding of dealership workflows, controls, and performance metrics.
Proven experience in process improvement, operational leadership, or consulting.
Strong analytical, facilitation, and presentation skills.
Proficiency with CDK applications relevant to area of practice.
Ability to manage multiple engagements simultaneously.
Willingness to travel up to 25%.
Valid Passport for North American, Canada and Caribbean travel
Preferred Skills & Qualifications
Prior consulting or performance improvement experience.
Experience across multiple dealership departments.
Familiarity with OEM programs, warranty processes, and compliance frameworks.
Bachelor's degree in business, Accounting, Operations, or Automotive Management.
Experience with automation, digital workflows, or operational analytics.
Education:
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