Job Description

: Customers are able to speak with a Video Banking Teller through a drive-thru, stand alone, or wall terminal. This video terminal allows the teller and customer to conduct virtually any type of teller banking transaction - all handled remotely. Through this new technology, one teller can help customers in multiple locations. Candidates must be willing to work a rotating schedule anywhere between the hours of 8:00 a.m. to 8:00 p.m., Monday through Saturday. Video Tellers work at our Strip District facility. Principal Activities:

• Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, and loan payments.
• Initiate conversations to uncover customer needs and promote Dollar Bank products and services, and effectively refer customers to appropriate team members when needed.
• Act with confidence by helping customers with their questions and take initiative while using sound judgment in decision making and problem resolution.
• Promote good customer relations by consistently providing quality service with a friendly demeanor, can-do attitude, and a willingness to always help.

Qualifications:

• High School diploma/GED required
• Candidate must possess at least six months of cash handling and/or customer service experience; teller experience preferred.
• Excellent customer service and interpersonal skills required
• Good math aptitude and proficient computer skills are required

Address 1

Liberty Commons Building

Address 2

2700 Liberty Avenue

Employment Status

Full-time

FLSA

Non-Exempt

Schedule Information

This position has a rotating schedule including some weekday evenings and some Saturdays. Video Tellers are available to assist customers Monday through Saturday from 8:00AM - 8:00PM.

Benefits Information

Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement.

Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.

For more information, please visit

EEO Statement

Dollar Bank is an Equal Opportunity Employer.

Minority/Female/Veteran/Disabled

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